Testimonials for Union Square Dental Arts

Office Visits | Financial Information | Before and After | Testimonials | Patient Forms

If you’d like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We’d love to hear about your experience!

“I’ve been a patient with Dr. Mao since 2015. Care was consistently great, and everything had always been routine. And then November 3, 2018, I was in a freak accident. A pressurized cooking device spontaneously combusted in my hands shooting metal and plastic shrapnel at my face like bullets. The blow from the shrapnel shredded the center of my lower lip, mangled my two front teeth, and chipped several of the bottom. During the initial phases, my face was horrifically swollen.

“It was a terribly scary experience that was very emotionally traumatizing in the immediate aftermath. Aside from being in a fog with that, I must admit with my vanity that my primary concern (after checking surviving off the list) was restoring my face, most glaringly my teeth, IMMEDIATELY. I contacted Dr. Mao’s emergency number that Sunday. He responded that day, again the weekend, very shortly thereafter. His concern was obvious, and he scheduled me for an appointment first thing the next day.

“To those assisting in the back (a special nod to April who was incredibly comforting during procedures that were very difficult for me to get through), they all epitomize what it means to provide thoughtful and compassionate care. I was almost semi-sad at my last appointment when I finally got my new beautiful set of new pearlies knowing that I would not be seeing this group for quite a while. I say ‘semi-sad’ though, because I was just SOOOOO HAPPY to have my face back!!” – Courtney B.

“I just want to say how wonderful this office is from Rebecca and Ali to the lovely ladies assisting the doctors. Rebecca and Ali always greet you with a great smile, so helpful in making sure that the time works best for me to come in to my appointments. Dr. Mao is just great. He always makes sure his patients are well take care of and his crown work is exceptional. Dr. Shin Robin is just wonderful. I always get such great compliments on my teeth and she is just the bomb! She definitely goes over and beyond. This office is just simply the best. Nancy does my dental cleaning—she is the sweetest. I love how she is always giving me info every step of the way as she cleans my teeth. I couldn’t be any happier with my dental office. The entire staff is the best.” – Diocelina V.

“I can't tell you how amazing my experience has been with Dr. Mao. In my 34 years, I’ve been through a lot with other doctors: fillings, extractions, root canals, re-treats of root canals, etc. So even though Dr. Mao came with great Yelp reviews and a trusted personal recommendation, I was less than excited to visit him for an implant consultation.

“But let me tell you...WOW...Dr. Mao really is all he’s hyped up to be, and more. From day one, he was patient, thorough, transparent, gentle, easy to understand, knowledgeable, and friendly. I felt immediately comfortable with Dr. Mao and decided to trust him over an oral surgeon with an office closer to my home in the East Bay.

“To top it off, Dr. Mao’s staff is awesome. I’ve never felt more well taken care of. THANK YOU Dr. Mao!! You and your team are the absolute best!” – Seph J.

“My husband and I have been going to Dr. Mao for several years now. I’ve only had to have routine cleanings, but my husband has had several complicated procedures done and only had the best to say of Dr. Mao’s work. He is thorough yet gentle, careful while also confident in his recommendations and treatment, and very knowledgeable with a reassuring demeanor. All the staff is friendly and do great work. Rebecca is the office manager/receptionist and she is an absolute sweetheart. She always welcomes you warmly and enthusiastically and sends you reminders so you don’t forget your appointment. The office was remodeled a couple years ago with all new top-of-the-line equipment so everything feels modern and fresh, plus the dental chairs also massage! Don’t forget to ask for it to be turned on. No one likes going to the dentist, but Dr. Mao and his team really make the experience as pleasant and comfortable as possible.” – Kristin T.